Shipping Policy — JEFF’s Favorite Picks
Last updated: May 23, 2025
We are committed to providing a clear and reliable shipping experience. The following outlines our shipping practices, including destinations, timelines, tracking, and responsibilities.
Shipping Locations
We currently ship to:
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United States
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Canada
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Selected international destinations
Shipping availability may vary by country or region. If your country is not listed at checkout, we currently do not ship there.
Processing Time
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All orders are processed within 1–3 business days (Monday to Friday).
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Orders placed on weekends or public holidays will be processed on the next business day.
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In case of high order volumes, processing time may be extended by 1–2 business days.
Estimated Delivery Time
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USA & Canada: 7–15 business days
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International destinations: 10–30 business days, depending on location and customs
Delivery times may vary due to postal service delays, customs inspections, or other unforeseen circumstances.
Shipping Costs
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Shipping charges are calculated and displayed at checkout.
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Free shipping promotions may apply to selected products and regions.
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Customs duties or import taxes (for international shipments) are the responsibility of the customer unless otherwise stated.
Tracking and Notifications
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Once your order is shipped, a tracking number will be sent via email.
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You can track your order through the carrier's website using the tracking link provided.
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If tracking is not available for your country, we will inform you prior to shipping.
Customs and Import Duties
For international orders:
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You may be subject to customs fees, import taxes, or other charges imposed by your local authorities.
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These fees are not included in our prices and are the customer's responsibility.
Incorrect or Incomplete Address
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Please double-check your shipping address when placing your order.
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We are not responsible for delays or lost shipments due to incomplete or incorrect address details.
Contact Us
If you experience any delivery issues or need assistance:
Email us at brightoil10@gmail.com
We aim to respond within 1–2 business days.